Is commenting on JTA worth the frustration?

by Maskil on August 27, 2008

Is anyone else out there finding commenting on items on the JTA website to be almost more hassle that it’s worth?This morning I attempted to submit a comment, only to have the “Post rejected” message displayed, with no further explanation given. I then switched from the Firefox 3.x browser to IE7. This time, after clicking on Submit Post, the article was simply refreshed and the comment vanished, without any rejection or confirmation message. I tried again using Flock (Eco-Edition), and the comment was finally accepted.

I don’t have the coComment extension installed on Flock though, so I had to go back to Firefox in order to manually paste the text into coComment.

It’s just as well I always compose my comments using a word processor, then copy and paste to the web, or the exercise would have been even more frustrating.

The JTA website’s support for coComment (or vice-versa) is at best a little uneven. coComment works fine on JTA blogs such as The Telegraph, but tends to be unreliable when used along with the main JTA website.

(You can access my coComment comments here.)

By the way, although the comments footer for an article usually displays the message “Hyperlinks will be created for URLs automatically”, if you do enter a URL in your comment, it will almost certainly be rejected. How about some consistency here?

One more thing: Why is the count of comments on JTA items always out by one? An article with 1 comment shows 0, while an article with 2 comments shows as 1, etc.

With the exception of the coComment issue (which is not really the JTA’s problem), I have reported all these irritating bugs to the JTA – most on more than one occasion – without any response or resolution.

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  • Daniel Sieradski

    We’ve been having ongoing trouble with our current website — particularly with the comments — and I do apologize for the inconvenience it has caused you and other readers. (As you’ve noted, the problem does not exist on our blogs, which are using a different content management system all together.) You’ll be pleased to know that we’ll be launching a brand new site around Rosh Hashana at which time the issue with our comments feature will be entirely resolved.

    Again, sorry for the inconvenience.

    Daniel Sieradski
    Director of Digital Media, JTA
    http://jta.org

  • Daniel Sieradski

    We’ve been having ongoing trouble with our current website — particularly with the comments — and I do apologize for the inconvenience it has caused you and other readers. (As you’ve noted, the problem does not exist on our blogs, which are using a different content management system all together.) You’ll be pleased to know that we’ll be launching a brand new site around Rosh Hashana at which time the issue with our comments feature will be entirely resolved.Again, sorry for the inconvenience.Daniel SieradskiDirector of Digital Media, JTAhttp://jta.org

  • RivkahCohen

    I have had considerable trouble posting comments to JTA.
    In addition, used to promote JTA on my blog but was not acceptable to give them free publicity I guess.
    Shalom
    Rivkah

  • RivkahCohen

    I have had considerable trouble posting comments to JTA. In addition, used to promote JTA on my blog but was not acceptable to give them free publicity I guess.ShalomRivkah

  • Maskil

    @Daniel Sieradski
    Thanks for stopping by, and for providing this update on behalf of the JTA. I look forward to seeing the new JTA site in the Rosh Hashanah timeframe.

    Judging by the feedback to this post, there will be many other readers and J-bloggers who will welcome the change!

  • Maskil

    @Daniel SieradskiThanks for stopping by, and for providing this update on behalf of the JTA. I look forward to seeing the new JTA site in the Rosh Hashanah timeframe.Judging by the feedback to this post, there will be many other readers and J-bloggers who will welcome the change!

  • Maskil

    @RivkahCohen
    Thanks Rivkah. It’s good to know I wasn’t the only one encountering these problems. In fact, this post seems to have touched the proverbial nerve with others in the J-Blogosphere!

    I for one would like to believe that my comments add value to the JTA website, but as a quid pro quo, I would also like my comments to point back to one of blogs (where appropriate).

  • Maskil

    @RivkahCohenThanks Rivkah. It’s good to know I wasn’t the only one encountering these problems. In fact, this post seems to have touched the proverbial nerve with others in the J-Blogosphere!I for one would like to believe that my comments add value to the JTA website, but as a quid pro quo, I would also like my comments to point back to one of blogs (where appropriate).

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